Terms and Conditions

TERMS & CONDITIONS

Details on company policy, shipping and returns.

 

TERMS & CONDITIONS IN SHORT 

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Wolfe and Ordnance, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Wolfe and Ordnance as responsible for the personal information.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Wolfe and Ordnance reserves the right to amend any information without prior notice.

 

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us.

 

ADDITIONAL INFORMATION

Wolfe and Ordnance reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Wolfe and Ordnance has the right to cancel the order and refund any amount paid in the best way. Wolfe and Ordnance shall also notify the customer of equivalent replacement products if available.

All enquiries: info@wolfeandordnance.com

 

LOCAL TAXES 

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

 

COOKIES

Wolfe and Ordnance uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.

The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use Wolfe and Ordnance without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Wolfe and Ordnance we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

 

RETURN POLICY

 

PLEASE NOTE WE DO NOT OFFER REFUNDS FOR PURCHASES MADE ON AFTERPAY.
We will accept Returns for credit notes and exchange to equal or greater value.

 

A: At Wolfe and Ordnance we want you to be completely in love with your new purchase! If for any reason you are not completely satisfied with your purchase and would like to exchange for a suitable replacement, a credit note or a full refund please email us at info@wolfeandordnance.com so we can resolve any problems.

  • Item(s) need to be returned within 7 days (Australian orders) and 21 days (International orders) of purchase. Item(s) need to be unworn and unused with the original tags still attached.
  • We will only accept exchange or refunds for full priced items.
  • Please note we do not refund on sale items, we are happy to issue a store credit valid for 6 months or exchange within 7 days of purchase. This includes flash sales.
  • For all swimwear, customers must try on items wearing undergarments. If returned, the hygiene strip must remain in place and will not be accepted if removed or altered, or the item otherwise shows signs of wear.
  • Wolfe and Ordnance does not cover the return postage costs — this cost is at your own expense. We recommend using Registered Australia Post Express or Registered International Post to return garments to us, and we advise you to take note of your tracking number. Wolfe and Ordnance is not responsible or accountable for the loss of garments being returned.
  • Wolfe and Ordnance will not refund the initial shipping costs.

 

Please Note: For in-store purchases we will only accept returns for a credit note or exchange to equal or greater value.