PLEASE NOTE WE DO NOT OFFER REFUNDS FOR PURCHASES MADE ON AFTERPAY.
We will accept Returns for credit notes and exchange to equal or greater value.
A: At Wolfe and Ordnance we want you to be completely in love with your new purchase! If for any reason you are not completely satisfied with your purchase and would like to exchange for a suitable replacement, a credit note or a full refund please email us at firstname.lastname@example.org so we can resolve any problems.
Please Note: For in-store purchases we will only accept returns for a credit note or exchange to equal or greater value.
We will provide you with a repaired item, replaced item or if this is not possible a credit note or refund will be offered for all items where:
Please note items that have been damaged from wear and tear are not considered to be faulty.
If an item is considered damaged or faulty, we will contact the supplier and it will be at their discretion to approve this return. They will then notify us as to whether the item will be repaired or replaced.
A: Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. The branded box is just as important as the shoes themselves, so please do not alter it in anyway. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted, and may be sent back to the customer.
A: If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement, a credit note or a full refund.
We reserve the right to refuse an exchange if the policy has not been adhered to.